How many times have you thought about returning an email to someone, and realized that you couldn’t immediately find that person’s original message? Stands to reason that once you’re at that point, you end up dropping the cursor into the little search bar that’s sitting on the top of just about every email client and webmail page, started typing in the person’s name, to run a search. It’s something that just about everyone with an email account anywhere has done, and taken for granted. Now, imagine if you couldn’t do that - or you couldn’t search for a specific topic within your emails.
Well, that’s what the NSA would like to have people believe about their system. According to a report from Pro Publica, the agency can’t seem to fulfill Freedom of Information Act (FOIA) requests that happen to include at least a single domain for the outside source of emails, and a specific time period to search for said emails.
“There’s no central method to search an email at this time with the way our records are set up, unfortunately,” NSA Freedom of Information Act officer Cindy Blacker told me last week.
The system is “a little antiquated and archaic,” she added.