Things are running far from smoothly at the U.S. Department of Health and Human Services’ headquarters.
According to The Hill, HealthCare.gov’s newly appointed CEO admitted concern when talking about the many challenges the agency will have to face once the enrollment period rolls in.
The former head of Connecticut’s state exchange Kevin Counihan believes the shorter sign-up period, among other issues, will certainly add more anxiety to the enrollment process, creating headaches for government officials and distress to consumers.
It’s not enough to know technical flaws have been linked to one of the most disastrous government-run program launches in history. It’s also not enough to know that the failure is undoubtedly associated with the Obama administration’s faulty managerial skills; now, we are faced with yet another uncomfortable reality, government officials never learn the lesson.
While reporting the exchange website has indeed gone under extensive repairs since the last botched attempt to provide a health care plan marketplace for consumers, The Hill also highlighted Counihan’s remarks regarding his HealthCare.gov concerns:
“In some respects, it’s going to be more complicated. Part of me thinks that this year is going to make last year look like the good old days.”